Customer Service Account Specialist
I
Indium Corporation
📍 Clinton, NY, United States
Job Description
Administrative
Clinton, NY, US
JOB SUMMARY: The Account Specialist is a front-line customer service contact who is responsible for ensuring that the needs of an assigned group of customers are identified and addressed using specific account strategies.
ESSENTIAL JOB FUNCTIONS (COMPETENCIES):
• Maintain and grow current business by developing and nurturing current accounts
• May actively seek and pursue new business opportunities
• Address incoming telephone calls, faxes, emails and any other communication in a timely manner
• Quote prices, lead times, credit terms to customer per established guidelines
• Follow up on quotes to close business or to determine the reason an order will not close
• Review and accept sales contracts including changes and expedites
• Manage customer accounts receivables to ensure that customers can place and receive orders easily
• Accurately enter necessa...
Clinton, NY, US
JOB SUMMARY: The Account Specialist is a front-line customer service contact who is responsible for ensuring that the needs of an assigned group of customers are identified and addressed using specific account strategies.
ESSENTIAL JOB FUNCTIONS (COMPETENCIES):
• Maintain and grow current business by developing and nurturing current accounts
• May actively seek and pursue new business opportunities
• Address incoming telephone calls, faxes, emails and any other communication in a timely manner
• Quote prices, lead times, credit terms to customer per established guidelines
• Follow up on quotes to close business or to determine the reason an order will not close
• Review and accept sales contracts including changes and expedites
• Manage customer accounts receivables to ensure that customers can place and receive orders easily
• Accurately enter necessa...