Customer Retention Supervisor
S
Strategy Recruitment Group
📍 mississauga, on, Canada
Job Description
Seeking a highly organized, relationship-driven
CRM & Retention Supervisor . This role is focused on ensuring every wholesale partner is fully set up for success through proactive communication, detailed account management, ongoing relationship building, and strategic follow-through.
The ideal candidate is customer-obsessed, detail-oriented, sales-minded, and thrives in a fast-paced environment where communication, organization, and follow-through are critical to success.
Key Responsibilities Manage and maintain relationships with wholesale partners, ensuring a positive and seamless experience. Coordinate onboarding and account setup for new wholesale accounts. Serve as a primary point of contact for partner inquiries, providing timely and professional support. Track account activity, communications, and key milestones within CRM systems. Monitor partner engagement and identify opportunities to improve retention and growth. Collaborate with sales, marketing, ...
CRM & Retention Supervisor . This role is focused on ensuring every wholesale partner is fully set up for success through proactive communication, detailed account management, ongoing relationship building, and strategic follow-through.
The ideal candidate is customer-obsessed, detail-oriented, sales-minded, and thrives in a fast-paced environment where communication, organization, and follow-through are critical to success.
Key Responsibilities Manage and maintain relationships with wholesale partners, ensuring a positive and seamless experience. Coordinate onboarding and account setup for new wholesale accounts. Serve as a primary point of contact for partner inquiries, providing timely and professional support. Track account activity, communications, and key milestones within CRM systems. Monitor partner engagement and identify opportunities to improve retention and growth. Collaborate with sales, marketing, ...