Customer Resolutions Officer (6 Month Fixed Term Contract)
C
Chime Housing
📍 Watford, Hertfordshire, United Kingdom
Job Description
Customer Resolutions Officer (6 Month Fixed Term Contract)
Watford
37 hours per week (requests for part-time work considered)
The Vacancy
Introduction to the role
Do you want to make a difference? We work with our customers and communities to change lives, and we’re looking for a highly motivated individual to join our Operations directorate as a Customer Resolutions Officer.
As part of our Customer experience team, you will be responsible for providing excellent customer care by being an ambassador for the customer and championing this across other teams.
The successful candidate will take personal responsibility to ensure delivery of a high standard of customer service that is responsive to customer needs, meets the Organisation’s service standards and proactively keeps customers and stakeholders informed of progress.
You’ll work effectively and proactively with colleagues to achieve the best service possible for our customer in...
Watford
37 hours per week (requests for part-time work considered)
The Vacancy
Introduction to the role
Do you want to make a difference? We work with our customers and communities to change lives, and we’re looking for a highly motivated individual to join our Operations directorate as a Customer Resolutions Officer.
As part of our Customer experience team, you will be responsible for providing excellent customer care by being an ambassador for the customer and championing this across other teams.
The successful candidate will take personal responsibility to ensure delivery of a high standard of customer service that is responsive to customer needs, meets the Organisation’s service standards and proactively keeps customers and stakeholders informed of progress.
You’ll work effectively and proactively with colleagues to achieve the best service possible for our customer in...