Customer Resolutions Coordinator
O
Orbit Group
📍 Binley Woods, Warwickshire, United Kingdom
Job Description
We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.
We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.
If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive.
Work for Orbit. Believe in people.
The role
6 month contract available.
Working as a Coordinator in the Complaints and Customer Care Team you will be part of a high performing, results driven team where you will deliver outcomes to the highest level of performance, and standard of service.
You will need to have excellent attention to detail, ability to review customer letters and email and input accurately onto the system. You will support the officers and managers and be able to speak and triage customers, so good communication will be vital.
We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.
If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive.
Work for Orbit. Believe in people.
The role
6 month contract available.
Working as a Coordinator in the Complaints and Customer Care Team you will be part of a high performing, results driven team where you will deliver outcomes to the highest level of performance, and standard of service.
You will need to have excellent attention to detail, ability to review customer letters and email and input accurately onto the system. You will support the officers and managers and be able to speak and triage customers, so good communication will be vital.