Customer Renewal Manager at Sectigo

Sectigo

📍 ottawa, on, Canada

Full-time IT & Technology

Job Description

Step into an impactful role at Sectigo as an Enterprise Renewal Manager focusing on SMB & MidMarket customers. Elevate renewal processes while solving complex customer challenges.

This full-time, in-office position at Sectigo is integral to delivering excellent customer service during contract renewals. You will manage a diverse portfolio, facilitating communication with internal teams to ensure seamless processes. Your analytical abilities will play a key role in identifying trends and providing insights to enhance client relationships and retention.

Key Responsibilities:
• Facilitate end-to-end management of client renewal portfolios
• Collaborate closely with sales and customer success for support
• Build and nurture relationships with client stakeholders
• Review contracts for compliance with legal and finance guidelines
• Cultivate opportunities for increased customer engagement

Requirements:
• Bachelor’s i...
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