Customer Relationship Manager
Aditya Birla Group
📍 Gandhidham, Gujarat, India
Job Description
KRA1
Business Development
• (R) Develop a priority list of market opportunities to explore in their respective market
• (R) Develop competitive proposals and presentations for potential/ prospective clients and high priority target (Retail & Medium) customers
• (R) Interact with customers and local officials of competitors to collect information regarding prices, incentives, discounts etc
KRA2
Customer Management
• (R) Visit site frequently to meet the concerned site incharge, project managers, influencers and various agencies during project planning & execution and build rapport to execute a smooth flow of operation
KRA3
Industry Analysis
• (R,A) Understand the allotted geographic areas regularly and conduct market analysis to assess the market position
KRA4
Order Planning & Scheduling
• (R) Provide new customer details to the CSD and help in creating SAP customer code and entering customer details in SAP pri...