Customer Relationship Account Manager

NATIONAL BANK OF CANADA

📍 calgary, ab, Canada

Full-time Other-General

Job Description

Elevate customer engagement in the role of Account Manager focused on Customer Relationships. Manage accounts post-sale while exploring upsell and cross-sell opportunities.
In this role, you will oversee customer relationships to ensure satisfaction and identify potential sales avenues. Your efforts will not only drive revenue but also contribute to business growth by connecting clients with additional products and services tailored to their needs. You will be pivotal in maintaining strong partnerships and identifying new opportunities within existing accounts to ensure success.
Key Responsibilities:
• Manage customer relationships post-sale
• Identify upsell and cross-sell opportunities
• Generate new business for existing accounts
• Foster client satisfaction and engagement
• Develop strategies for account growth
Requirements:
• Strong background in account management
• Proven experience in customer sales and service
• Excellent communication and rela...
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