Job Description
About the Company - Established in 1996, HiLITE Group is diversified conglomerate headquartered in Kozhikode Kerala. The group has significantly influenced Kerala's modern landscape through its presence in Various sectors including Real estate(residential , commercial and retail),Interior design, business paths, education ,health care ,entertainment and F&B.
Responsibilities:
- Act as a primary point of contact for customers throughout the property buying journey.
- Handle customer queries, request and complaints promptly and professionally.
- Coordinate with sales, projects, legal, finance and hand over teams to ensure timely customer support.
- Provide regular updates on project progress, documentaion, payment schedules and possession timelines.
- Manage customer meetings, site visits and hand over processes.
- Maintain accurate customer records and prepare MIS reports.
- Ensure high...