Customer Relations Executive - JLPT N1/N2

Company Background

Our client is a management company that helps Japanese companies/expatriates manage health risks for their employees traveling or working abroad, like emergencies, checkups, and insurance. As they continue expand their business in Malaysia, they are actively hiring for Customer Relation Office / Admin Executive to join their team

Job Description

• Main duties and responsibilities are attending our Japanese members to the hospital as a Interpreter during doctor consultation and health screening.
• Providing medical support to Japanese members including handle hospitals procedures, insurance claiming etc.
• Providing police reporting support as interpreter for Japanese customers who involve in car accident.
• Handling documents and data input computer system in Japanese & English.
• Provide general administrative and operational support for assigned task.
• Answering phone calls...