Customer Relation Officer

Job Description

Customer Relation Officer

• Provide telephone and in-person support to prospective and current students.
• Handle and manage student inquiries about courses and admission procedures.
• Explain course plans, fees, schedules, and admission requirements clearly and professionally.
• Maintain accurate records of student interactions and follow up as needed.
• Coordinate with admissions and administrative staff to ensure smooth enrollment processes.
• Work onsite at the Harbanspura, Lahore campus during morning shift.

Job Specification

Must-have

• Graduation (Bachelor's degree) or equivalent.
• At least 2 years of relevant experience in customer relations or admissions.
• Excellent communication skills (telephone and face‑to‑face).
• Ability to handle student calls and provide accurate guidance on courses and admissions.
• Profes...