Customer Quality Engineer

Matchtech

📍 Brentwood, Essex, United Kingdom

Full-time other-general

Job Description

Our client, a distinguished entity in the aerospace sector, is currently seeking a dedicated Customer Quality Engineer to join their team on a permanent basis. This role is fundamental in ensuring that all products and services delivered to customers meet aviation regulatory requirements, customer specifications, and internal quality standards.

Key Responsibilities:

Act as the primary point of contact for customers on all quality matters.
Investigate and resolve customer non-conformances, implementing corrective and preventive actions (CAPA) where required.
Support internal teams to address quality issues, ensuring timely and effective resolution.
Maintain compliance with AS9100 / AS9120 standards and customer-specific requirements.
Drive continuous improvement initiatives in processes and products to enhance customer satisfaction.
Provide technical support and advice to customers regarding quality issues and product compliance.
Participate in internal a...
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