Customer Quality Engineer
A
Autoliv Mexico
📍 aguascalientes, autoliv americas aam, Mexico
Job Description
Customer Quality Engineer
What you’ll do:
•Act as the main point of contact for customer quality issues, leading cross-functional teams to ensure timely resolution, effective communication, and high levels of customer satisfaction.
•Drive problem-solving and continuous improvement, leading 8D processes, validating corrective actions, and promoting a zero-defect culture across the plant.
•Manage customer quality performance and compliance, including scorecards, PPAP approvals, customer portals, external sorting coordination, and leading customer visits related to quality topics.
What is required:
• Education: Bachelor’s degree in engineering, Business, or a related field.
• Technical Skills: Proficiency in Microsoft Office; experience with customer portals is a plus .
• Core Competencies: Strong problem-solving skills, with the ability to manage customer issues and drive effective resolution in a fast-paced environment.
What’s in it for you:
•Attr...
What you’ll do:
•Act as the main point of contact for customer quality issues, leading cross-functional teams to ensure timely resolution, effective communication, and high levels of customer satisfaction.
•Drive problem-solving and continuous improvement, leading 8D processes, validating corrective actions, and promoting a zero-defect culture across the plant.
•Manage customer quality performance and compliance, including scorecards, PPAP approvals, customer portals, external sorting coordination, and leading customer visits related to quality topics.
What is required:
• Education: Bachelor’s degree in engineering, Business, or a related field.
• Technical Skills: Proficiency in Microsoft Office; experience with customer portals is a plus .
• Core Competencies: Strong problem-solving skills, with the ability to manage customer issues and drive effective resolution in a fast-paced environment.
What’s in it for you:
•Attr...