Customer Program Management Specialist

Celestica

📍 Senai, Johor, Malaysia

Full-time Business Operations Specialists

Job Description

Req ID:
Remote Position: No
Region: Asia 
Country: Malaysia 
State/Province: Johor 
City: Senai 

Detailed Description

Performs tasks such as, but not limited to, the following:


Customer Relationship & Communication

  • Act as the primary focal point of communication for all assigned projects.

  • Manage customer relationships through weekly, monthly, or quarterly reviews to discuss deliveries, commitments, and account progress.

  • Respond promptly to customer inquiries and complaints to maximize satisfaction.

  • Present information effectively to both internal and external executive management.
  • Project & Operations Coordination

  • Coordinate engineering, purchasing, planning, and production activities to meet customer requests.

  • Monitor all project phases via detailed reports and maintain transparent communication with the client.

  • Ensure all necess...
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