Customer Operations Manager — Global Service & Growth

Alcon, a global leader in eye care, seeks a Customer Operations Manager in Mexico City to deliver exceptional customer service, manage orders, and coordinate stock and shipping. The role involves collaborating with sales, managing consignment inventory, and driving continuous improvements.

Ideal candidates have 5–7 years in customer service or order management, strong Excel skills, and fluency in English. Experience with SAP and Salesforce is preferred, with a focus on governance and compliance.