Customer Operations Advisor

Job Location: Mexborough

About The Role

• The Stock & Replenishment Administrator is a pivotal member of the customer support team within the InSite, split between the engineering stores and the Rubix Industrial Services office at the customer’s site.
• Order stock based on customer requirements and inventory levels.
• Conduct high quality stock cycle counts, investigate discrepancies, and implement corrective actions.
• Expediting orders – ensuring our suppliers stick to their quoted delivery dates.
• Negotiate prices and delivery terms with suppliers to ensure cost efficiency and adherence to timelines.
• Maintain accurate records of transactions and inventory movements in relevant systems.
• Respond promptly to customer and supplier enquiries with clear and concise communication.
• Support the Customer Operations Manager in sourcing activities.
• Build and maintain relationships with supplier...