Customer Onboarding & Platform Operations Specialist

Do you like turning incidents, client pain and operational complexity into better products and stronger platforms? Join our RegTech team in a hybrid role between Product, Engineering, Operations, Support and Clients.

Our RegTech SaaS solutions support financial institutions with Transaction Cost Analysis, Best Execution and Trade Surveillance. As AI-augmented delivery increases change velocity, we need strong operational product ownership to ensure resilience, monitoring, security, onboarding efficiency and client delivery improve systematically - not ad hoc.

What You Will Do

• Own and prioritize the backlog for platform operations, monitoring, resilience, onboarding tooling and technical client delivery.
• Translate incidents, support cases, client requests and due-diligence questions into structural improvements.
• Work with Engineering and Platform teams to improve observability, maintainability, automation an operational robustnes...