Customer Meeting Point Team Leader II

IKEA Gruppe

📍 london, on, Canada

Full-time Management & Operations

Job Description

What you'll need to have

  • You have previous leadership experience and enjoy coaching, supporting, and motivating co-workers to achieve team goals.
  • You are passionate about sales and creating a great customer experience, with the ability to build positive relationships and turn customer needs into solutions.
  • You lead by example and thrive in a fast-paced retail environment, inspiring your team to deliver excellent service and achieve sales results.
  • You have a good understanding of the IKEA multichannel shopping experience and how to create a seamless customer journey across all touchpoints.
  • You are a strong communicator who collaborates effectively with others and builds positive relationships across teams.
  • You have experience following, documenting, and improving processes to support operational efficiency and enhance the customer experience.
  • You are organized, proactive, an...
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