Job Description
Elevate customer engagement and boost revenue as KEV's Customer Marketing Manager. Drive innovative marketing initiatives aimed at school districts across North America to enhance satisfaction and reduce churn.
In this pivotal role, you will collaborate with Account Management to implement customer marketing programs, focusing on upselling and building strong advocacy. The position demands a customer-first approach and exceptional communication skills to build enduring relationships with clients.
Key Responsibilities:
• Develop targeted marketing programs for upsell opportunities
• Collaborate on campaigns to enhance renewal and adoption rates
• Build advocacy initiatives, including testimonials and case studies
• Launch lifecycle marketing for improved product satisfaction
• Track retention and advocacy engagement metrics
Requirements:
• Minimum 5 years in customer marketing or success
• Strong knowledge of SaaS customer lifecycle metrics
• Proven expe...
In this pivotal role, you will collaborate with Account Management to implement customer marketing programs, focusing on upselling and building strong advocacy. The position demands a customer-first approach and exceptional communication skills to build enduring relationships with clients.
Key Responsibilities:
• Develop targeted marketing programs for upsell opportunities
• Collaborate on campaigns to enhance renewal and adoption rates
• Build advocacy initiatives, including testimonials and case studies
• Launch lifecycle marketing for improved product satisfaction
• Track retention and advocacy engagement metrics
Requirements:
• Minimum 5 years in customer marketing or success
• Strong knowledge of SaaS customer lifecycle metrics
• Proven expe...