Customer Liaison Officer

Daniel Owen Ltd.

📍 greater manchester, england, United-Kingdom

Full-time Management & Operations

Job Description

Job Title- Customer Liaison Officer

Location- Manchester (North West)

Salary- £28,000-£30,000 plus car allowance

Are you an excellent communicator with a track record of providing resident engagement during all stages of social housing projects?

Are you able to converse with customers from a range of backgrounds and are able to deal with complaints with a professional manner?

We are working with a leading contractor who work on behalf of housing providers across the country to deliver planned improvement works. They are looking for a customer liaison officer to service a major social housing client with housing stock across the North West.

As a customer liaison officer, you will;

  • Be the first point of contact for residents during scheduled works
  • Make sure that residents are informed and happy with all updates
  • Respond to complaints and issues that arise