Customer Interaction Specialist - FTC (3 months)

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Customer Interaction Specialist.

About the Role

Working any 5 days from Monday to Sunday on a 24‑hour per week contract, with shifts between 08:00–18:00, this is a 3‑month fixed term contract with the opportunity to work additional hours.

Responsibilities

• Handling reservations and responding to customer enquiries across multiple channels
• Resolving customer queries, requests, and complaints at the first point of contact
• Providing a professional, friendly, and efficient service at all times
• Proactively contacting customers to promote products and services
• Identifying opportunities to cross‑sell and upsell where appropriate
• Accurate...