Job Description
Description
The Customer Insights Manager will be a key collaborator within Footasylum, reporting into the Head of UX and Delivery and UX and CRO Lead, working cross-functionally with teams including Data, Buying, Design Centre, and other business units. This role will focus on gathering, analysing, and synthesising customer data from multiple sources to inform brand messaging, campaign strategies, audience targeting, trend analysis, and product development. The successful candidate will champion data-driven decision-making, translating complex insights into clear, actionable recommendations that empower stakeholders to make informed, customer-focused decisions.
Customer Insights and Data Analysis
Collect and integrate data from multiple sources, including customer behaviour, sales data, market trends, social media, and feedback channels, to ...