Customer Hire Desk Administrator - Irthlingborough

Kemp Recruitment

📍 Wellingborough, England, United Kingdom

full time Information and Record Clerks

Job Description

Job Role: Customer Hire Desk Administrator
Rota: Monday – Friday – DAYS
Salary: £28,000

My client, a large Plant Hire company with depots across the UK. Due to their continued success, they are now looking for a skilled Customer Hire Desk Administrator to join their ever-growing team.

The role of Customer Hire Desk Administrator in brief:
  • Query resolution, dealing with complex invoice queries and order holds end to end, ensuring correct action is in line with current process and policies
  • Assist with the holds report by delegating root causes out to the business ensuring these are actioned through to resolution
  • Liaise with procurement and suppliers to resolve invoice queries efficiently
  • Ability to take ownership of workload, can prioritise and organise without supervision whilst remaining part of the team
  • Take responsibility of invoice queries to ensur...
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