Customer Fulfillment & Logistics Specialist (Biotech)

Insight Global

📍 San Francisco, CA, United States

Full-time other-general

Job Description

Job Description
An employer is seeking a Customer Fulfillment & Logistics Specialist to support customer onboarding, scientific order fulfillment, inventory management, and domestic/international shipping operations. This individual will serve as a critical link between Business Development, R&D, Operations, and customers, ensuring contractual requirements are translated into accurate fulfillment plans and delivered successfully.
This role is ideal for someone with a scientific background who has transitioned into operations, logistics, customer fulfillment, or supply chain within a biotech environment.
Key Responsibilities
• Manage customer onboarding and fulfillment activities following execution of commercial agreements.
• Review customer contracts and translate study requirements into internal onboarding and fulfillment documentation.
• Partner with Business Development and R&D teams to determine required materials, quantities, and product specifications.
• Coo...
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