Customer-Focused Service Technician Role
R
Radial Torque Tools B.V.
📍 beamsville, on, Canada
Job Description
Join RAD East Torque Systems as a Service Technician, specializing in the repair and calibration of torque tools. Provide exceptional customer service while ensuring tools meet our high-quality standards.
In this technician role, you'll be responsible for inspecting and troubleshooting mechanical and electrical tools, providing precise repair quotes, and collaborating with cross-functional teams for efficient service. Your customer service experience is essential in delivering thorough support and resolving technical concerns.
Key Responsibilities:
• Assess incoming repairs for electrical and mechanical tools
• Troubleshoot issues and deliver timely solutions
• Collaborate with teams on tool repairs and maintenance
• Ensure compliance with ISO 17025 calibration standards
• Engage with customers for professional support
Requirements:
• Must have a High School Diploma
• 2-3 years of experience in a similar role
• Knowledge in electric and mechanical syste...
In this technician role, you'll be responsible for inspecting and troubleshooting mechanical and electrical tools, providing precise repair quotes, and collaborating with cross-functional teams for efficient service. Your customer service experience is essential in delivering thorough support and resolving technical concerns.
Key Responsibilities:
• Assess incoming repairs for electrical and mechanical tools
• Troubleshoot issues and deliver timely solutions
• Collaborate with teams on tool repairs and maintenance
• Ensure compliance with ISO 17025 calibration standards
• Engage with customers for professional support
Requirements:
• Must have a High School Diploma
• 2-3 years of experience in a similar role
• Knowledge in electric and mechanical syste...