Customer-Focused SaaS Implementation Expert
C
Coconut Software
📍 vancouver, bc, Canada
Job Description
Shape customer experiences as a SaaS Implementation Manager at Coconut Software. Expertly manage software implementations while ensuring alignment with client goals and organizational strategies.
In this role, you will utilize your 3-5 years of SaaS project management experience to lead implementations for both new and existing customers. You'll establish comprehensive project plans, facilitate essential meetings, and maintain solid communication as the primary client contact. Balancing flexibility and structure will be crucial in this dynamic environment.
Key Responsibilities: • Lead onboarding and implementation of software solutions • Develop comprehensive project timelines and communication plans • Facilitate goal-setting sessions with stakeholders • Act as the main point of contact for customers • Monitor and mitigate project risks and issues
Requirements: • 3-5 years’ experience in SaaS implementations • Proven success in managing multiple projects • St...
In this role, you will utilize your 3-5 years of SaaS project management experience to lead implementations for both new and existing customers. You'll establish comprehensive project plans, facilitate essential meetings, and maintain solid communication as the primary client contact. Balancing flexibility and structure will be crucial in this dynamic environment.
Key Responsibilities: • Lead onboarding and implementation of software solutions • Develop comprehensive project timelines and communication plans • Facilitate goal-setting sessions with stakeholders • Act as the main point of contact for customers • Monitor and mitigate project risks and issues
Requirements: • 3-5 years’ experience in SaaS implementations • Proven success in managing multiple projects • St...