Customer Expert - Portuguese - Greece

Position: Customer Expert

Work model: Remote

Location: Greece

What you will do:

• Handle calls, emails and chat with a sense in Portuguese


• Respond to pricing and product inquiries, order status, tracking inquiries and order cancellations.


• As a brand ambassador – provide promotion support, being knowledgeable about current promotions and new offers.


• Handle account and billing issues, along with order upselling, troubleshooting, fraud order and returns, based on policy provided through training guidelines.


• Exchanging ideas and solutions with your colleagues!


• Turning every customer into a happy customer!

What you will bring:

• Excellent command of Portuguese


• Good knowledge of English


• Great communication & soft skill...