Customer Experience Support - 6M Fixed-Term Contract

6 Month Fixed Term Parental Leave Contract

Join our team and help shape exceptional customer experiences!

We’re looking for a proactive and detail-oriented Customer Experience Support professional to play a key role in driving sales performance and delivering outstanding service across all channels.

About The Role

As Customer Experience Support, you’ll be the backbone of our sales and customer service operations. Your responsibilities will include:

• Managing inbound and outbound calls, including fuel orders and customer queries.
• Providing accurate product and service information to assist customers.
• Supporting lead management and tracking through the sales process.
• Preparing and maintaining proposals, contracts, and sales documentation.
• Handling Fuel card services, including queries, replacements, and fraud management.
• Collaborating closely with Sales and Regional Operations...