Customer Experience Rep (6-Month Contract)

Responsibilities

• Customer Support
• Customer management
• Account Creation
• Basic Process Onboarding
• Bookings
• Inquiry
• Providing Quotes
• Complaint Handling
• Issue Resolution
• Case Management
• Service Recovery
• Pro‑active Prevention
• Tracking

Qualifications

• Education: Secondary education or equivalent
• Experience: One (1) year of work experience in customer service and interaction

Equal Opportunity Employer

FedEx is an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including c...