Customer Experience Renewal Sales Agent
M
MCI
📍 sydney, cape breton regional municipality, Canada
Job Description
Join MCI in Sydney, NS as a Customer Experience Renewal Sales Agent. Engage with customers, close sales, and enhance service offerings while working in a dynamic environment.
In this role, you will be the voice of MCI, connecting with customers to understand their needs and deliver exceptional service. This position involves promoting new products to existing clients and ensuring a top-notch experience while maintaining accurate records and adhering to company protocols. Your goal will be to enhance customer satisfaction through effective problem-solving and communication.
Key Responsibilities:
• Professionally manage inbound and outbound communication
• Understand and resolve customer inquiries effectively
• Promote products and identify renewal opportunities
• Maintain customer records with accuracy
• Collaborate with teams for issue resolution
Requirements:
• Must be 18 years or older
• High school dipl...
In this role, you will be the voice of MCI, connecting with customers to understand their needs and deliver exceptional service. This position involves promoting new products to existing clients and ensuring a top-notch experience while maintaining accurate records and adhering to company protocols. Your goal will be to enhance customer satisfaction through effective problem-solving and communication.
Key Responsibilities:
• Professionally manage inbound and outbound communication
• Understand and resolve customer inquiries effectively
• Promote products and identify renewal opportunities
• Maintain customer records with accuracy
• Collaborate with teams for issue resolution
Requirements:
• Must be 18 years or older
• High school dipl...