Customer experience & process optimization analyst – hybrid

Global Recruitment SA is seeking a Business Analyst to support the optimisation of the customer credit application journey. This hybrid role involves business analysis, customer experience, and quality assurance in collaboration with merchants and internal teams.

The ideal candidate will have 3–7 years of experience in similar roles and strong analytical skills to document requirements and assess application processes. A valid driver's licence and local travel willingness are necessary. #J-18808-Ljbffr