Customer Experience & Operations Lead

Changi Airport Group is seeking motivated individuals for their Operations and Tenancy Management team. The role focuses on enhancing customer service quality for airside retail and F&B outlets. Responsibilities include implementing initiatives, managing a CRM system, and monitoring service performance.

Ideal candidates will have a degree in relevant fields, at least 3 years of experience in customer service, and familiarity with enterprise systems. Apply now to be part of a dynamic team dedicated to delivering excellent service at Changi Airport.