Customer Experience & Operations Coordinator

A leading chemical company seeks a Customer Service Executive in Penang, Malaysia. In this role, you will support sales by managing orders and ensuring timely deliveries while addressing customer inquiries and complaints. The ideal candidate will have a Bachelor's degree and 2-3 years of customer service experience, preferably in the chemical industry. Strong communication skills and familiarity with SAP SD module are essential. This position emphasizes building customer relationships and continuous improvement in service delivery.
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