Customer Experience Manager

Richeese Factory is seeking a dynamic and commercially driven Local Sales Manager to accelerate sales growth and expand market opportunities across Indonesia. This role is responsible for developing and executing local sales strategies, identifying new revenue streams, building strategic partnerships, and driving commercial initiatives that increase customer acquisition and revenue beyond traditional dine-in sales.

The ideal candidate has a strong background in the QSR, F&B, retail, or FMCG industry, with proven experience in business development, corporate sales, and channel expansion.

Key Responsibilities:

• Lead end-to-end performance management across Paid Media, CRM, and Customer Service to ensure alignment with overall business objectives.
• Rebuild operational discipline across Media, CRM, and Customer Service by establishing governance, performance standards, and execution excellence.
• Connect cus...