Customer Experience (CX) Senior Director for US Federal
C
Cisco
📍 Reston, VA, United States
Job Description
The application window is expected to close on: 06/10/2026
**Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received** .
**Location: Northern Virginia, Washington DC Onsite at Cisco Office and Customer sites.**
**Need to be proximate to the customers due to short notice.**
**Meet the Team**
Cisco’s Customer Experience (CX) team is at the forefront of an exciting transformation, focusing on creating personalized, proactive, and predictive experiences that ensure customers realize the maximum value from their technology investments. Our team plays a critical role in the larger Cisco ecosystem by fostering deep trust and building lasting relationships through an integrated, outcome-driven approach to customer engagement. We are a high-energy, diverse group that prioritizes innovation, simplicity, and customer-centricity to set new industry standards. Working within the US Public Sector, we c...
**Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received** .
**Location: Northern Virginia, Washington DC Onsite at Cisco Office and Customer sites.**
**Need to be proximate to the customers due to short notice.**
**Meet the Team**
Cisco’s Customer Experience (CX) team is at the forefront of an exciting transformation, focusing on creating personalized, proactive, and predictive experiences that ensure customers realize the maximum value from their technology investments. Our team plays a critical role in the larger Cisco ecosystem by fostering deep trust and building lasting relationships through an integrated, outcome-driven approach to customer engagement. We are a high-energy, diverse group that prioritizes innovation, simplicity, and customer-centricity to set new industry standards. Working within the US Public Sector, we c...