Customer Experience Coordinator

Guardian Glass

📍 Katowice, Silesian Voivodeship, Poland

Full-time Information and Record Clerks

Job Description

Your Job

Customer Experience Coordinator is responsible for order entry and serves as the primary liaison with the process. The role involves ensuring that customer demand is accurately captured, scheduled, and executed across our supply network.

Our Team

You will be part of the Customer Experience team, collaborating closely with Scheduling, Demand Planning, Logistics, Production, and Shipping teams. In that scope, Customer Experience Coordinator helps strengthen customer-supplier relationships, coordinates effectively across Supply Chain streams, and ensures seamless follow-up on customer orders and requests. The position is based in Katowice, Poland.

What You Will Do

  • End-to-End Order Flow: Own the lifecycle of customer orders from system entry to final delivery, ensuring total accuracy in technical specifications, quantity, and lead-time commitments.
  • Multisite Fulfilment Coordination: Synchronize order execution across ...
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