Customer Experience Consultant - 4PL

Overview

Acts as the owner of the job file and has responsibility for creating and updating shipping documents and Customer Invoices in the system. Owns all SCM Operations activities under file management for the customers under purview. Key activities include the following responsibilities after booking:

• All file management activities post booking
• Documentation
• System updates
• Operational finance
• Proactive communication with customer service in case of exceptions
• Supporting customer service in customer query resolution and exception handling

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medica...