Customer Experience Associate

Customer Experience Associate

Location: Poole
Salary: £29,000 - £30,500
Job Type: Full-time, Temporary

We're recruiting for a Customer Experience Associate to join a busy customer service team based in Poole. This is a fantastic opportunity for someone who enjoys delivering exceptional customer service, solving problems, and building strong customer relationships in a fast-paced office environment.

The Role

You'll be the first point of contact for customers, handling a variety of enquiries while ensuring every interaction is professional, efficient, and customer-focused. You'll work closely with internal teams to resolve queries, manage orders, and provide an outstanding customer experience.

Key Responsibilities

• Handle inbound and outbound customer calls and emails.

• Manage customer enquiries, orders, deliveries, re...