Customer Experience Associate in Saint-Léonard
T
TD
📍 saint léonard- 'aston, qc, Canada
Job Description
Become a key player in customer service as a Customer Experience Associate at TD Canada Trust in Saint-Léonard, Quebec. You will deliver exceptional service through transaction processing and tailored client interactions.
This role requires a proactive approach to understanding customer needs and suggesting relevant banking solutions. As a part of the Personal & Commercial Banking sector, you will directly contribute to client satisfaction and operational excellence. Strong communication in both French and English is vital for engaging diverse clientele.
Key Responsibilities:
• Manage financial transactions in accordance with regulations
• Determine best solutions based on customer inquiries
• Resolve issues while escalating when necessary
• Promote banking products to achieve goals efficiently
• Support a positive team culture through collaboration
Requirements:
• High School diploma with minimum 1 year of experience
• Competence in MS Office and digital ...
This role requires a proactive approach to understanding customer needs and suggesting relevant banking solutions. As a part of the Personal & Commercial Banking sector, you will directly contribute to client satisfaction and operational excellence. Strong communication in both French and English is vital for engaging diverse clientele.
Key Responsibilities:
• Manage financial transactions in accordance with regulations
• Determine best solutions based on customer inquiries
• Resolve issues while escalating when necessary
• Promote banking products to achieve goals efficiently
• Support a positive team culture through collaboration
Requirements:
• High School diploma with minimum 1 year of experience
• Competence in MS Office and digital ...