Job Description
Customer Experience Associate
Work Location: Grande Prairie, Alberta, Canada
Hours: 15
Line Of Business: Personal & Commercial Banking
Pay Details: 22.50 - 28.33 CAD
Job Description
As a Customer Experience Associate at TD Canada Trust, you will be at the frontline of the bank, performing a wide range of customer service transactions and providing information and advice on services, products, and solutions. You will identify customer needs and recommend suitable banking solutions while ensuring a positive customer experience.
In This Role, You Will
- Process financial transactions such as deposits, withdrawals, and bill payments following standardized operating procedures, industry regulations, and TD's Code of Conduct and Ethics.
- Understand and determine customer needs to recommend solutions tailored to those needs, exercising discretion in confidential matters.
- Respond to and resolve c...