Customer Experience Associate - Gander, NFLD - 22.5 hours/week

Scotiabank

📍 Gander, Newfoundland and Labrador, Canada

Full-time Information and Record Clerks

Job Description

Is this role right for you?

In this role you will:
  • Build strong customer relationships and deliver excellent customer service 

  • Uncover and solve customers’ needs 

  • Explain complicated concepts simply 

  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 

  • Demonstrate an eagerness to learn and determination to succeed 
  • Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

  • Have strong customer service skills 

  • Are willing to assist in a professional, friendly and efficient manner 

  • Are available to work a flexible schedule 

  • Have experience with conducting simple sales, proactive marketing calls and providing financial advice

  • Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options