Customer Experience Associate at TD Canada Trust

Mission+

📍 quebec, capitale nationale, Canada

Full-time Other-General

Job Description

Elevate customer satisfaction as a Customer Experience Associate with TD Canada Trust in Val-Bélair, Quebec. Your mission will involve financial transactions, customer solutions, and a focus on service excellence.
In this part-time role of 15 hours weekly, you will engage directly with customers, processing transactions and resolving inquiries at the branch level. Through understanding customer needs, you will successfully recommend banking solutions while achieving set business objectives. This position combines your administrative skills with customer interaction to ensure a seamless experience for all clients.
Key Responsibilities:
• Process deposits, withdrawals, and payments accurately
• Determine customer needs for tailored banking recommendations
• Resolve customer concerns using established procedures
• Promote banking solutions to achieve business goals
• Maintain a positive, inclusive team environment
Requirements:
• High School diploma plus 1+ year...
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