Customer Experience Ambassador (Bacolod)

Globe Telecom, Inc.

📍 bacolod, western visayas, Philippines

Full-time Human Resources

Job Description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.Job DescriptionCustomer Service, Digital, Sales Experience, and Inventory ManagementJob Responsibilities:Assists customers’ journey in using digital channels via face to face digital user assistance or educationAttends to sales and service needs of customersApproves and processes sales and services applications and transactions in the systemProcesses payment for bills, purchases, and other transactionsJob Qualifications:Bachelor's Degree Holder (Graduate)Preferably with 3-5 years of experience in sales and customer-facing role;Willing to work in a variety of shifts including weekends and holidays;Basic technical proficiency (e.g., CRM tools, POS systems, or online platforms);Strong interpersonal, communication, and active listening skills;Proficiency in problem solvingManpower backfill...
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