Customer Engineer

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📍 mabalacat, pampanga, Philippines

Full-time IT & Technology

Job Description

Field Service Engineer (Customer Engineer)

As a Field Service Engineer at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You’ll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you’ll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

Role Responsibilities

  • Collaborate with Senior Field Service Engineers in installing, maintaining, and upgrading customer equipment.
  • Use digital analytics for troubleshooting.
  • Apply basic diagnostic techniques to assess equipment and address technical issues under guidance of Senior Field Service Engineers. <...
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