Job Description
Designation: Client Engagement Executive
Function: Operations
Reporting to: Assistant Vice President
Location: HSR Layout - Bangalore (Centralized Team)
Portfolio Size: Up to ~100 clients per concierge
Role Summary
Own the end-to-end relationship for a dedicated portfolio of BlueStone's most valued clients. The role has two halves: solving real purchase needs quickly and personally, and building experiences that feel genuinely different from anything else in the market — delivered with the warmth and polish of 5-star hospitality.
What This Role Broadly Cover
Solving Client Needs
• Expediting orders, custom design requests, and repairs
• Facilitating discounts and previews of custom designs before an order is placed
• Connecting clients with in-house stylists for personalized suggestions
• Working across retail, styling, supply chain and servicing teams to get requests resolved end-to-end
Building Memorable Experiences
•...
Function: Operations
Reporting to: Assistant Vice President
Location: HSR Layout - Bangalore (Centralized Team)
Portfolio Size: Up to ~100 clients per concierge
Role Summary
Own the end-to-end relationship for a dedicated portfolio of BlueStone's most valued clients. The role has two halves: solving real purchase needs quickly and personally, and building experiences that feel genuinely different from anything else in the market — delivered with the warmth and polish of 5-star hospitality.
What This Role Broadly Cover
Solving Client Needs
• Expediting orders, custom design requests, and repairs
• Facilitating discounts and previews of custom designs before an order is placed
• Connecting clients with in-house stylists for personalized suggestions
• Working across retail, styling, supply chain and servicing teams to get requests resolved end-to-end
Building Memorable Experiences
•...