Job Description
We are currently recruiting for a Customer Development Associate to join the Customer Care team based from our site in Lowestoft, Suffolk. This is a permanent role, part time role working 22.5 hours a week (Monday to Wednesday) and includes hybrid working after the initial on the job training is complete.
In this role you will be the first point of contact for our customers, managing the inbound calls, providing technical support and handling sample or literature requests. You'll proactively be following up all delivery reports and being the first point of contact for our customers who have queries. An advanced knowledge of Microsoft applications including Excel is desirable.
To fulfil this role you will need to be able to work efficiently and accurately in order to meet demand and satisfy customer requirements. You will need to be confident in building a rapport with customers using a professional but friendly approach.
What are we looking for?
We are lo...
In this role you will be the first point of contact for our customers, managing the inbound calls, providing technical support and handling sample or literature requests. You'll proactively be following up all delivery reports and being the first point of contact for our customers who have queries. An advanced knowledge of Microsoft applications including Excel is desirable.
To fulfil this role you will need to be able to work efficiently and accurately in order to meet demand and satisfy customer requirements. You will need to be confident in building a rapport with customers using a professional but friendly approach.
What are we looking for?
We are lo...