Customer Communications Specialist

## Customer Communications SpecialistApplylocations: Auckland, New Zealandtime type: Full timeposted on: Posted 4 Days Agojob requisition id: JR **About the role | He Aha Te Tūranga**As a Customer Communications Specialist, you’ll be responsible for the review, refinement and ongoing management of operational customer communications across the business.You’ll ensure all communications are clear, consistent, aligned to brand and compliant with regulatory requirements, while accurately reflecting operational processes.Working closely with stakeholders across marketing, operations, legal, compliance and customer teams, you’ll help uplift the quality and maturity of our communications—identifying opportunities to simplify, standardise and enhance the customer experience across every touchpoint.This is a role where you’ll balance detail and strategy—mitigating communication risks, improving governance, and helping embed a more centralised and consistent approach to customer communic...

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