Customer claims handling specialist

Danfoss

📍 reynosa, tamaulipas, Mexico

Full-time Other-General

Job Description

The Impact You'll Make As our Customer Claims Handling Specialist , you’ll play a key role in delivering a trusted and professional customer experience by managing claims and complaints from intake through closure. You will serve as the main coordination point between customers and internal teams, ensuring timely communication, accurate documentation, and effective follow-through across the entire claim-handling process.

At Danfoss, we support your growth through learning opportunities, global collaboration, and meaningful work. You’ll be part of an inclusive environment where well-being, teamwork, and continuous development are valued every day.

Your impact? You will help strengthen customer confidence, improve response consistency, and support quality excellence by ensuring claims are managed with urgency, transparency, and accuracy. Your work will contribute to stronger customer relationships, improved operational learning, and continuous improvement across the ...

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