Customer Care Specialist

IMPACT

• Customer Satisfaction
• Current efficient gaining project(s) completion/success

ACCOUNTABILITY

• Review of objectives monthly, performance review annually.

COMMUNICATION

• Customer and supplier communication
• Daily communication, both verbal and written, with customers
• Internal Communication: Daily communication, both verbal and written, with internal personnel/auditors/field service personnel and others

ENVIRONMENT AND HOURS

• Work to be done at the Monterrey MX office or from a remote location
• This is a non-exempt position.

REQUIRED KNOWLEDGE, SKILLS, AND EXPERIENCE

ENTRY QUALIFICATIONS

• High school diploma or associate degree
• Minimum of one to three years related experience and/or training; or equivalent combination of education and experience.

SKILLS & EXPERIENC...