Job Description
Job Description
Qualifications
- Process customer inquiries, quotes, and orders from the entry to the dispatch of the delivery in SAP
- Coverage of all spare part processes with customers including returns, repairs, credit, and debit notes
- Support the parts identification with technical teams
- Work with the purchasing team to determine delivery time
- Handling customer complaints to ensure that concerns are resolved to the customer's satisfaction
- Monitor the status and control schedule internally and externally to meet timeline
- Assist in maintaining correct master data
- Document and leverage important customer information across departments
- Follow up open quotes and inquiries
- Follow up customer’s payment
- Other assignments related to spare parts department
Qualifications
- Minimum of 3 years experience in spare parts sales in a regional role
- Good experience with ERP systems (SAP...