Job Description
Job Details
Company Conformance Statements
In the performance of their respective tasks and duties all employees are expected to conform to the following:
Position Purpose/Overview
To provide superior service to customers over the phone dedicated to resolving general case issues. This position will work via phone and computer answering incoming calls, email requests, making outbound calls to ensure case issues or discrepancies between prescription and impression are resolved in order to ensure the highest quality case outcomes. Additionally, this positio...